PRIVACY POLICY

Effective Date: September 9, 2026

Coaching by Cusi respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit coachingbycusi.com, submit a form, purchase a product or service, schedule a call, join a training, or otherwise communicate with us.

INFORMATION WE COLLECT

We may collect information that you voluntarily provide, including:

• Your name
• Email address
• Telephone number
• Billing and transaction information
• Information submitted through contact forms, registration forms, surveys, or applications
• Communications you send to us
• Information related to your coaching interests, business, or training participation

We may also automatically collect certain technical information when you use our website, including your IP address, browser type, device information, pages visited, referring website, and general website activity.

HOW WE USE YOUR INFORMATION

We may use your information to:

• Respond to questions and requests
• Schedule calls and appointments
• Provide coaching, training, resources, and community access
• Process purchases and manage accounts
• Send service updates and requested communications
• Send marketing emails or text messages when permitted
• Improve our website, programs, and customer experience
• Maintain security and prevent fraud
• Comply with legal obligations

EMAIL AND TEXT COMMUNICATIONS

If you provide your email address or telephone number and consent to receive communications, we may contact you regarding programs, appointments, purchases, training updates, and promotional offers.

You may unsubscribe from marketing emails by using the unsubscribe link included in the message. You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance. Message and data rates may apply.

Mobile information, text messaging consent, and opt in data will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

PAYMENTS

Payments may be processed by third party payment providers, such as Stripe or another secure payment processor. Coaching by Cusi does not directly store complete credit or debit card information. Payment providers process your information according to their own privacy policies and security practices.

THIRD PARTY SERVICES

We may use third party services to operate our website and provide our programs. These services may include GoHighLevel for website forms and communications, Calendly for appointment scheduling, Skool for community and training access, payment processors, email and text communication providers, and website analytics services.

These providers may collect or process information as necessary to perform services on our behalf. Their handling of your information is also governed by their respective privacy policies.

COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to remember preferences, understand website activity, measure performance, and improve the visitor experience.

You may adjust your browser settings to refuse or delete cookies. Some website features may not function properly if cookies are disabled.

HOW WE SHARE INFORMATION

We may share information with trusted service providers that help us operate our website, process payments, schedule appointments, communicate with customers, provide training, analyze website activity, or maintain business operations.

We may also disclose information when required by law, to protect our legal rights, to prevent fraud or misuse, or in connection with a business transfer.

We do not sell your personal information.

DATA RETENTION

We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, fulfill legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and the reason it was collected.

DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

YOUR PRIVACY CHOICES

Depending on where you live and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information. You may also request information about how your information is used or withdraw consent for certain communications.

To submit a privacy request, email [email protected]. We may need to verify your identity before completing a request. Certain information may be retained when permitted or required by law.

CHILDREN’S PRIVACY

Our website and coaching services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information, please contact us so we can review and delete it when appropriate.

THIRD PARTY LINKS

Our website may contain links to websites or services operated by others. Coaching by Cusi is not responsible for the privacy practices, security, or content of third party websites. We encourage you to review their privacy policies before providing personal information.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of the website after an update indicates acknowledgment of the revised policy.

CONTACT US

For questions or requests regarding this Privacy Policy, contact:

Coaching by Cusi
Email: [email protected]
Website: coachingbycusi.com